Administration - Subscriptions
From VersaVision Support
- OVERVIEW
- Administration is used to access important system components. There are multiple components inside Administration, this page is focused on the Subscription component.
- The Subscription component is where the Key or License is entered and updated. Each time a subscription renews, a new Subscription Key will need to be entered.
- This page will concentrate on finding the active Subscriptions, Adding a Subscription and Updating a Subscription.
- NAVIGATION
- Administration can be accessed via the Home page menu or the Administration icon. Once Administration has been selected - select Subscriptions from the menu.
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- VIEW SUBSCRIPTIONS
- On the Subscriptions page a list will show all of the Active or Inactive Subscriptions.
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- Type will show what Organization or Entity it applies to.
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- Linked To will show what Server it is supporting. System is the default which means the Subscription resides on the same Server that the VersaVision software is installed on.
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- Level will show what Plan Level the system currently has access to.
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- Tier will show the modules included in the Level. Keep in mind the number shown is not a 1 to 1 ration with modules.
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- Expiration will show the Date & Time that the Subscription will expire/end.
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- Status will show Active for an unexpired Subscription. Inactive will show for an expired Subscription.
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- The System Information Key section will display the unique code for the system. This key will be needed when renewing a Subscription.
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- ADD SUBSCRIPTION
- On the Subscriptions page click on the Add Subscription Key button in the top right corner.
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- A Subscription Key window will appear on the screen. Paste the Key sent by the VersaCall Technician into the Subscription Key field.
- If a Subscription Key has not been obtained/provided, please contact VersaCall Support for assistance.
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- Once the Subscription Key has been entered into the field, click on the Submit button.
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- The Subscription List will update and display the new Subscription along with the Expiration.
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- UPDATE SUBSCRIPTION
- On the Subscriptions page, click on the Copy icon next to the Information Key heading.
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- Email the System Information Key to VersaCall Support. This Key is required to update the Subscription Key.
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- When the new/updated Subscription Key is received, click on the Add Subscription Key button.
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- An Add Subscription Key window will show on the screen.
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- Paste the Subscription Key received from VersaCall Support into the Subscription Key field - click on the Submit button.
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- The Subscription in the list will update with the new Expiration.
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