Data Field - Lookup

OVERVIEW

A Data Field is an entry field that can be a sub-category of either an Alert or a Process.

The information on the page will be on the Lookup Input Method. This is a Custom Feature and may not be configured on all systems. Please contact VersaCall Support for questions and assistance.

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Details

Ensure the Input Method is Set to "Lookup". Click on the down arrow in the Command (Single Value Lookup) field.

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A list of all the Single Value Lookup Commands currently in the system will load. Select the appropriate Command for the Data Field being created.

NOTE: Please contact VersaCall Support for assistance with Commands. This is a custom feature that may not be on all systems.

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Depending on the Command selected, there will be 1 or more Parameter fields. Click in the Parameter field and enter the information requested.

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There is a list of pre-configured Variables available - click on the down arrow on the right side of the Parameter.

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A list of all the available Variables will show.

Click Here for details on each Variable.

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