Windows Install - File Uploads
From VersaVision Support
Revision as of 15:02, 25 March 2024 by VVSupportAdmin (talk | contribs) (Created page with "<div style="text-align: center;"><span style="color:#0054a6; font-size:150%;"><u>'''OVERVIEW'''</u></span></div> <BR> <div style="box-shadow:2px 2px 15px #90A4AE; border-radius:5px; padding:10px"> : :Before the installation can be started, the user will need to create a folder on the C: drive and place files into it. :If these files are not added, the installation will fail. </div> <BR> <div style="text-align: center;"><span style="color:#0054a6; font-size:150%;"><u>'''R...")
OVERVIEW
- Before the installation can be started, the user will need to create a folder on the C: drive and place files into it.
- If these files are not added, the installation will fail.
REQUIREMENTS
- Log In: Installer/User must have a Windows Log In with Administrator permissions. This Account must remain active after the installation.
- Access: When using a VM, Installer/User must have Remote PC Access to the Windows 10 or 11 Pro instance.
- Files: Must have downloaded the files listed below. The link to these files is provided by a VersaCall Technician.
- core-package!<version>.package
- packages-api!<version>.tar
- NOTE: The instructions below will work for Windows Server 2022, Windows Pro 10 & Windows Pro 11.
INSTRUCTIONS
- Click in the Search field next to the Windows Start button. Type "File Explorer into the Search field.
- Select the File Explorer application from the list.
- Select This PC from the root menu.
- Double click on the C: drive.
- On the C: drive right click, on an empty area, on the right side of the root menu.
- Select New from the pop-up menu. Select Folder from the pop-out menu.
- Name the new folder "VersaVision".
- Press the Enter key after entering the name.
- Double click on the VersaVision folder.
- Right click on the right side of the root menu.
- Select New from the pop-up menu. Select Folder from the pop-out menu.
- Name the new folder "Packages".
- Press the Enter key after naming the folder.
- Using the root, left side navigation, go to the location where the 2 files were downloaded. Generally, this would be the Downloads folder.
- Find the "core-package!<version>.package" file and the "packages-api!<version>.tar" file.
- Select both files.
- Press and hold down the Ctrl key + the Letter C key.
- Using the root, left side navigation, return to the C:\VersaVision\Packages folder.
- Right click on the right side of the root menu.
- Select Paste from the pop-up menu
- The "core-package!<version>.package" file and the "packages-api!<version>.tar" file will upload to the folder.
- Close the File Explorer Window.
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