Windows Install - File Uploads

OVERVIEW

Before the installation can be started, the user will need to create a folder on the C: drive and place files into it.

If these files are not added, the installation will fail.

REQUIREMENTS

Log In: Installer/User must have a Windows Log In with Administrator permissions. This Account must remain active after the installation.

Access: When using a VM, Installer/User must have Remote PC Access to the Windows 10 or 11 Pro instance.

Files: Must have downloaded the files listed below. The link to these files is provided by a VersaCall Technician.

core-package!<version>.package

packages-api!<version>.tar

VersaVisionWindowsService.zip

NOTE: The instructions below will work for Windows Server 2022, Windows Pro 10 & Windows Pro 11.

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INSTRUCTIONS

Click in the Search field next to the Windows Start button. Type "File Explorer into the Search field.

Select the File Explorer application from the list.

Select This PC from the root menu.

Double click on the C: drive.

On the C: drive right click, on an empty area, on the right side of the root menu.

Select New from the pop-up menu. Select Folder from the pop-out menu.

Name the new folder "VersaVision".

Press the Enter key after entering the name.

Double click on the VersaVision folder.

Right click on the right side of the root menu.

Select New from the pop-up menu. Select Folder from the pop-out menu.

Name the new folder "Packages".

Press the Enter key after naming the folder.

Using the root, left side navigation, go to the location where the 2 files were downloaded. Generally, this would be the Downloads folder.

Find the "core-package!<version>.package" file and the "packages-api!<version>.tar" file.

Select both files.

Press and hold down the Ctrl key + the Letter C key.

Using the root, left side navigation, return to the C:\VersaVision\Packages folder.

Right click on the right side of the root menu.

Select Paste from the pop-up menu

The "core-package!<version>.package" file and the "packages-api!<version>.tar" file will upload to the folder.

Using the root, left side navigation, go to the location where the <nowiki>"VersaVisionWindowsServer.zip"<nowiki> file was downloaded. Generally, this would be the Downloads folder.

Right click on the “VersaVisionWindowsService.zip” file.

Select Extract All from the menu.

On the “Select a Destination and Extract Files” window, change the folder to "C:\VersaVision\WindowsService".

Select the Extract button after changing the destination folder.

Close the File Explorer Window.

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